:root{--ink: #173230;--ink-soft: #3f5553;--muted: #768381;--deep: #123b38;--deep-hover: #1a4a46;--mint: #a8d8c9;--mint-soft: #e5f2ed;--paper: #fbfaf7;--panel: #ffffff;--line: #dde4e0;--accent: #c9794d;--accent-soft: #f7e8df;--warn: #94601e;--warn-bg: #fff7e8;--fail: #a33b37;--fail-bg: #fff0ed;--shadow: 0 18px 60px rgba(18, 59, 56, .08);color:var(--ink);background:var(--paper);font-family:Inter,Manrope,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;font-synthesis:none;text-rendering:optimizeLegibility}*{box-sizing:border-box}html{min-width:320px;min-height:100%;background:var(--paper)}body{min-width:320px;min-height:100vh;margin:0;color:var(--ink);background:var(--paper);font-size:14px;line-height:1.5}button,select{color:inherit;font:inherit}button{cursor:pointer}button:disabled,select:disabled{cursor:default;opacity:.52}button:focus-visible,select:focus-visible{outline:3px solid rgba(168,216,201,.7);outline-offset:2px}h1,h2,h3,p{margin-top:0}h1,h2,h3{color:var(--ink);letter-spacing:-.025em}h2{margin-bottom:8px;font-size:clamp(24px,2.5vw,34px);font-weight:620;line-height:1.12}h3{margin:8px 0 14px;font-size:19px;font-weight:620}.muted{color:var(--muted)}.small{font-size:12px}.nums{color:var(--muted);font-size:11px;font-variant-numeric:tabular-nums}.eyebrow,.nav-caption,.hero-kicker{display:block;color:#66847e;font-size:10px;font-weight:750;letter-spacing:.13em;text-transform:uppercase}.error,.notice{margin:14px 0;padding:11px 13px;border:1px solid;border-radius:8px;font-size:13px}.error{color:var(--fail);background:var(--fail-bg);border-color:#efc7c0}.notice{color:var(--warn);background:var(--warn-bg);border-color:#ecd7ac}.app-shell{display:grid;grid-template-columns:244px minmax(0,1fr);min-height:100vh}.sidebar{position:sticky;top:0;z-index:10;display:flex;flex-direction:column;height:100vh;padding:30px 22px 24px;overflow:hidden;color:#f7f5ee;background:var(--deep)}.sidebar:after{position:absolute;right:-92px;bottom:92px;width:210px;height:210px;border:1px solid rgba(168,216,201,.14);border-radius:50%;box-shadow:0 0 0 38px #a8d8c909,0 0 0 76px #a8d8c906;content:"";pointer-events:none}.brand-lockup{position:relative;z-index:1;display:flex;align-items:center;gap:12px}.brand-lockup>span:last-child,.sidebar-status>span:last-child,.ai-badge>span:last-child{display:flex;flex-direction:column}.brand-lockup strong{color:#fff;font-size:15px;font-weight:680;letter-spacing:.16em}.brand-lockup small{color:#ffffff91;font-size:11px;letter-spacing:.04em}.brand-mark{display:grid;width:39px;height:39px;place-items:center;border:1px solid rgba(255,255,255,.28);color:var(--mint);font-family:Georgia,Times New Roman,serif;font-size:21px}.side-nav{position:relative;z-index:1;display:flex;flex-direction:column;gap:8px;margin-top:70px}.nav-caption{margin:0 12px 10px;color:#ffffff61}.side-tab{display:grid;grid-template-columns:28px 1fr;gap:8px;align-items:center;width:100%;padding:13px 12px;border:1px solid transparent;border-radius:8px;color:#ffffffa3;background:transparent;text-align:left;transition:background .16s ease,color .16s ease,border-color .16s ease}.side-tab:hover{color:#fff;background:#ffffff0e}.side-tab.active{color:#fff;background:#ffffff17;border-color:#ffffff1a}.side-tab>span:last-child{display:flex;flex-direction:column}.side-tab strong{font-size:14px;font-weight:600}.side-tab small{color:#fff6;font-size:10px}.side-tab.active small{color:#ffffff94}.nav-index{color:var(--mint);font-family:Georgia,Times New Roman,serif;font-size:13px}.sidebar-status{position:relative;z-index:1;display:flex;gap:10px;align-items:center;margin-top:auto;padding:14px 12px;border-top:1px solid rgba(255,255,255,.15)}.sidebar-status strong{color:#ffffffd6;font-size:11px;font-weight:580}.sidebar-status small{color:#fff6;font-size:10px}.status-dot,.ai-pulse{width:8px;height:8px;flex:0 0 auto;border-radius:50%;background:#72d6a8;box-shadow:0 0 0 5px #72d6a81a}.page-shell{min-width:0}.topbar{display:flex;align-items:center;justify-content:space-between;min-height:128px;gap:24px;padding:25px clamp(24px,4vw,58px) 23px;background:#fbfaf7f0;border-bottom:1px solid var(--line)}.topbar h1{margin:5px 0 0;font-family:Georgia,Times New Roman,serif;font-size:clamp(30px,3.4vw,43px);font-weight:400;line-height:1}.topbar p{margin:7px 0 0;color:var(--muted);font-size:12px}.ai-badge{display:flex;align-items:center;gap:12px;min-width:168px;padding-left:22px;border-left:1px solid var(--line)}.ai-badge strong{font-size:12px;font-weight:650}.ai-badge small{color:var(--muted);font-size:10px}.page-content{width:100%;max-width:1540px;margin:0 auto;padding:clamp(22px,3vw,42px) clamp(18px,4vw,58px) 64px}.panel{padding:24px;background:var(--panel);border:1px solid var(--line);border-radius:10px;box-shadow:0 8px 30px #123b3809}.primary,.secondary,.bar-actions button,.bar-actions select{min-height:42px;padding:9px 15px;border:1px solid var(--line);border-radius:7px;background:#fff;font-size:12px;font-weight:620;transition:border-color .15s ease,background .15s ease,transform .15s ease}.primary{color:#fff;background:var(--deep);border-color:var(--deep)}.primary:hover:not(:disabled){background:var(--deep-hover);border-color:var(--deep-hover);transform:translateY(-1px)}.secondary:hover:not(:disabled),.bar-actions button:hover:not(:disabled){border-color:#9bafaa;background:#f8faf9}.call-start{display:grid;grid-template-columns:minmax(0,1.08fr) minmax(400px,.92fr);min-height:600px;overflow:hidden;background:var(--panel);border:1px solid var(--line);border-radius:12px;box-shadow:var(--shadow)}.call-intro{position:relative;min-height:600px;padding:clamp(42px,5vw,76px);overflow:hidden;color:#ffffffc2;background:var(--deep)}.call-intro:before,.call-intro:after{position:absolute;border:1px solid rgba(168,216,201,.12);border-radius:50%;content:"";pointer-events:none}.call-intro:before{right:-170px;bottom:-240px;width:520px;height:520px}.call-intro:after{right:-94px;bottom:-164px;width:368px;height:368px}.call-intro .hero-kicker{color:var(--mint)}.call-intro h2{max-width:610px;margin:25px 0 22px;color:#fff;font-family:Georgia,Times New Roman,serif;font-size:clamp(39px,5vw,64px);font-weight:400;letter-spacing:-.035em;line-height:1.04}.call-intro>p{max-width:520px;margin-bottom:38px;color:#ffffffa1;font-size:15px;line-height:1.7}.feature-list{position:relative;z-index:2;display:flex;flex-direction:column;gap:13px}.feature-list span{display:flex;align-items:center;gap:12px;color:#ffffffc4;font-size:12px}.feature-list i{width:30px;color:var(--mint);font-family:Georgia,Times New Roman,serif;font-size:11px;font-style:normal}.hero-orbit{position:absolute;right:76px;bottom:62px;display:grid;width:112px;height:112px;place-items:center}.orbit-core{z-index:2;display:grid;width:58px;height:58px;place-items:center;border:1px solid rgba(255,255,255,.35);border-radius:50%;color:#fff;background:var(--deep);font-family:Georgia,Times New Roman,serif;font-size:18px}.orbit-ring{position:absolute;top:0;right:0;bottom:0;left:0;border:1px solid rgba(168,216,201,.32);border-radius:50%}.orbit-ring:before{position:absolute;top:10px;left:12px;width:7px;height:7px;border-radius:50%;background:var(--accent);box-shadow:0 0 0 5px #c9794d1f;content:""}.voice-panel{display:flex;flex-direction:column;justify-content:center;padding:clamp(30px,4vw,56px);border:0;border-radius:0;box-shadow:none}.section-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:24px;padding-bottom:22px;border-bottom:1px solid var(--line)}.section-heading.compact{padding-bottom:20px}.section-heading h2{margin-top:7px}.section-heading p,.board-header p{max-width:580px;margin-bottom:0;color:var(--muted);font-size:12px}.voice-fixed{display:grid;grid-template-columns:38px 1fr auto;gap:12px;align-items:center;width:100%;min-height:72px;margin:24px 0 18px;padding:13px 15px;border:1px solid #85aaa1;border-radius:8px;background:#f8fbf9}.voice-logo{display:grid;width:38px;height:38px;place-items:center;border-radius:50%;color:#fff;background:var(--deep);font-family:Georgia,Times New Roman,serif;font-size:15px}.voice-copy{display:flex;min-width:0;flex-direction:column}.voice-copy strong{font-size:13px;font-weight:640}.voice-copy small,.voice-ready{color:var(--muted);font-size:10px}.voice-ready{padding-left:12px;border-left:1px solid var(--line);color:#4f736c;font-weight:650}.dial-button{display:flex;align-items:center;justify-content:space-between;width:100%;min-height:50px;padding-right:18px;padding-left:18px}.privacy-note{margin:10px 0 0;color:var(--muted);font-size:10px;text-align:center}.workspace{display:grid;grid-template-columns:minmax(0,1fr) 340px;gap:18px;align-items:start}.call-workspace .conversation,.dialogue-workspace .conversation{min-height:590px}.status-panel,.lead-sidebar{position:sticky;top:20px}.bar{display:flex;align-items:center;justify-content:space-between;gap:18px;padding-bottom:18px;border-bottom:1px solid var(--line)}.operator-profile{display:flex;align-items:center;gap:12px;min-width:0}.operator-profile>span:last-child{display:flex;min-width:0;flex-direction:column}.operator-profile b{overflow:hidden;font-size:13px;font-weight:650;text-overflow:ellipsis;white-space:nowrap}.operator-profile small{overflow:hidden;color:var(--muted);font-size:10px;text-overflow:ellipsis;white-space:nowrap}.operator-avatar,.card-avatar{display:grid;flex:0 0 auto;width:38px;height:38px;place-items:center;border-radius:50%;color:var(--deep);background:var(--mint-soft);font-family:Georgia,Times New Roman,serif;font-size:12px}.lead-avatar{color:#875330;background:var(--accent-soft)}.bar-actions{display:flex;align-items:center;gap:8px}.bar-actions select{max-width:230px}.bar-actions .hangup{color:var(--fail);border-color:#e8c7c2;background:var(--fail-bg)}.tag.recording{display:inline-flex;align-items:center;gap:7px;padding:5px 8px;border-radius:999px;color:#55716b;background:var(--mint-soft);font-size:10px;font-weight:650}.tag.recording i{width:6px;height:6px;border-radius:50%;background:#49a77d}.feed{display:flex;flex-direction:column;gap:10px;max-height:54vh;min-height:330px;margin:18px -4px 14px 0;padding:4px 12px 8px 0;overflow-y:auto;scrollbar-color:#c7d2ce transparent;scrollbar-width:thin}.line{display:grid;grid-template-columns:34px minmax(0,1fr);gap:9px;align-items:start;max-width:88%;padding:11px 13px;border:1px solid var(--line);border-radius:8px;background:#fbfcfb}.line.client{align-self:flex-start}.line.manager{align-self:flex-end;border-color:#cbded8;background:var(--mint-soft)}.line .who{padding-top:1px;color:#65817b;font-size:9px;font-weight:750;letter-spacing:.08em}.line.manager .who{color:#477169}.line .text{color:var(--ink-soft);font-size:13px;line-height:1.58;white-space:pre-wrap}.line.pending{opacity:.58}.composer{display:flex;align-items:center;gap:12px;min-height:46px;margin:0;padding:12px 2px 0;border-top:1px solid var(--line)}.listening-wave{display:flex;align-items:center;gap:2px;height:16px}.listening-wave i{width:2px;height:6px;background:#5da88c}.listening-wave i:nth-child(2){height:13px}.listening-wave i:nth-child(3){height:9px}.listening-wave i:nth-child(4){height:4px}.status-summary{display:grid;gap:8px;margin:17px 0}.status-summary span,.result-metrics span{display:flex;flex-direction:column}.status-summary span{padding:11px 12px;border-left:2px solid var(--mint);background:#f7faf8}.status-summary small,.result-metrics small,.total-counter small{color:var(--muted);font-size:9px;letter-spacing:.05em;text-transform:uppercase}.status-summary strong{margin-top:2px;font-size:12px;font-weight:620}.known{display:flex;gap:6px;margin:14px 0 20px;padding:0;list-style:none;flex-wrap:wrap}.known li{padding:4px 8px;border:1px solid var(--line);border-radius:999px;color:#5e716d;background:#fff;font-size:10px}.known li.muted{border-style:dashed}.status-note{margin:20px -24px -24px;padding:18px 24px;border-top:1px solid var(--line);border-radius:0 0 10px 10px;background:#fafbf9;line-height:1.6}.result-layout{max-width:1000px;margin:0 auto}.result-card{padding:clamp(24px,4vw,44px)}.success-mark{display:grid;width:46px;height:46px;flex:0 0 auto;place-items:center;border-radius:50%;color:var(--deep);background:var(--mint-soft);font-size:20px}.result-metrics{display:grid;grid-template-columns:repeat(3,1fr);margin:22px 0 8px;border:1px solid var(--line)}.result-metrics span{gap:3px;padding:15px 17px}.result-metrics span+span{border-left:1px solid var(--line)}.result-metrics strong{font-family:Georgia,Times New Roman,serif;font-size:18px;font-weight:400}.result-footer{display:flex;align-items:center;justify-content:space-between;gap:20px;padding-top:20px;border-top:1px solid var(--line)}.result-footer p{margin:0}.table-scroll{width:100%;overflow-x:auto}table{width:100%;border-collapse:collapse}.lead{margin:12px 0 20px}.lead th,.lead td{padding:9px 0;border-bottom:1px solid #edf0ee;vertical-align:top}.lead th{width:190px;padding-right:18px;color:var(--muted);font-size:10px;font-weight:550;letter-spacing:.02em;text-align:left}.lead td{color:var(--ink-soft);font-size:12px}.board-panel{min-height:560px;padding:0;overflow:hidden}.board-header{display:flex;align-items:center;justify-content:space-between;gap:22px;padding:25px 28px;border-bottom:1px solid var(--line)}.board-header h2{margin:6px 0 7px;font-size:27px}.board-actions{display:flex;align-items:center;gap:18px}.total-counter{display:flex;min-width:74px;flex-direction:column;padding-right:18px;border-right:1px solid var(--line)}.total-counter strong{font-family:Georgia,Times New Roman,serif;font-size:23px;font-weight:400;line-height:1}.board-panel>.error,.board-panel>.muted{margin:20px 28px 0}.board{display:grid;grid-auto-columns:minmax(270px,305px);grid-auto-flow:column;gap:12px;min-height:470px;padding:20px 20px 28px;overflow-x:auto;background:#f6f7f4;scrollbar-color:#c7d2ce transparent;scrollbar-width:thin}.column{display:flex;min-height:400px;flex-direction:column;gap:9px;padding:10px;border:1px solid #e0e5e1;border-radius:9px;background:#ffffff8a}.column-header{display:grid;grid-template-columns:8px minmax(0,1fr) auto;gap:8px;align-items:center;min-height:39px;padding:3px 4px 10px;border-bottom:1px solid var(--line)}.column-header strong{overflow:hidden;font-size:11px;font-weight:700;letter-spacing:.025em;text-overflow:ellipsis;text-transform:uppercase;white-space:nowrap}.column-header>span:last-child{display:grid;min-width:23px;height:23px;place-items:center;border:1px solid var(--line);border-radius:50%;color:var(--muted);background:#fff;font-size:10px}.column-dot{width:7px;height:7px;border-radius:50%;background:var(--mint)}.column:nth-child(3n+2) .column-dot{background:#e0ae79}.column:nth-child(3n+3) .column-dot{background:#879fae}.card{display:flex;width:100%;flex-direction:column;gap:11px;padding:14px;border:1px solid var(--line);border-radius:8px;color:var(--ink);background:#fff;text-align:left;box-shadow:0 4px 12px #123b3806;transition:border-color .15s ease,transform .15s ease,box-shadow .15s ease}.card:hover{border-color:#91afa8;box-shadow:0 9px 22px #123b3812;transform:translateY(-1px)}.card-heading{display:flex;align-items:center;gap:10px}.card-avatar{width:32px;height:32px;color:#507069;font-size:11px}.card-title{display:flex;min-width:0;flex-direction:column}.card-title b{overflow:hidden;font-size:12px;font-weight:650;text-overflow:ellipsis;white-space:nowrap}.card-summary{display:-webkit-box;overflow:hidden;color:var(--ink-soft);font-size:11px;line-height:1.55;-webkit-box-orient:vertical;-webkit-line-clamp:3}.card-meta{display:flex;gap:5px;flex-wrap:wrap}.card-meta span,.card-outcome{padding:3px 6px;border:1px solid #e2e7e4;border-radius:4px;color:#6f7f7b;background:#f8faf8;font-size:9px}.card-outcome{align-self:flex-start;color:#815131;background:#fbf2ec;border-color:#efd9ca}.empty-column{margin:auto;color:#99a4a1;font-size:10px}.lead-dialogue{display:flex;flex-direction:column;gap:18px}.dialogue-header{padding-bottom:17px}.dialogue-header .bar{padding-bottom:0;border-bottom:0}.route-evidence{margin:16px 0 0;padding:10px 12px;color:#60746f;background:#f5f8f6;border-left:2px solid var(--mint);font-size:11px}.conversation-caption{display:flex;flex-direction:column;gap:5px;padding-bottom:16px;border-bottom:1px solid var(--line)}.conversation-caption strong{font-family:Georgia,Times New Roman,serif;font-size:21px;font-weight:400}.lead-sidebar h3{margin-bottom:5px}@media(max-width:1180px){.call-start{grid-template-columns:1fr}.call-intro{min-height:460px}.voice-panel{min-height:520px}.workspace{grid-template-columns:minmax(0,1fr) 300px}}@media(max-width:960px){.app-shell{display:block}.sidebar{position:relative;display:grid;grid-template-columns:auto 1fr;gap:22px;align-items:center;width:100%;height:auto;padding:16px 20px}.sidebar:after,.sidebar-status,.nav-caption{display:none}.side-nav{flex-direction:row;justify-content:flex-end;margin:0}.side-tab{width:auto;min-width:120px;padding:9px 11px}.side-tab small{display:none}.topbar{min-height:112px}.workspace{grid-template-columns:1fr}.status-panel,.lead-sidebar{position:static}.call-workspace .conversation,.dialogue-workspace .conversation{min-height:500px}}@media(max-width:640px){.sidebar{display:flex;flex-direction:column;align-items:stretch;gap:14px}.brand-lockup{justify-content:center}.side-nav{display:grid;grid-template-columns:1fr 1fr}.side-tab{min-width:0}.topbar{min-height:100px;padding:20px}.topbar p,.ai-badge{display:none}.page-content{padding:16px 12px 42px}.call-start{border-radius:9px}.call-intro{min-height:500px;padding:36px 25px}.call-intro h2{font-size:40px}.call-intro>p{font-size:13px}.hero-orbit{right:28px;bottom:27px;width:86px;height:86px}.voice-panel,.panel{padding:20px}.section-heading,.board-header,.result-footer,.bar{align-items:flex-start;flex-direction:column}.voice-fixed{grid-template-columns:38px 1fr}.voice-ready{display:none}.bar-actions{width:100%}.bar-actions button,.bar-actions select{flex:1;min-width:0}.feed{max-height:48vh}.line{max-width:96%}.status-note{margin:20px -20px -20px;padding:16px 20px}.result-metrics{grid-template-columns:1fr}.result-metrics span+span{border-top:1px solid var(--line);border-left:0}.result-footer .primary{width:100%}.lead th{width:130px}.board-header{padding:21px 20px}.board-actions{width:100%;justify-content:space-between}.board{grid-auto-columns:minmax(252px,86vw);padding:15px}}